Turkiye and Syria Earthquake

Answers to the Most Concerned Questions of Syrians Affected by Turkey Earthquake

1- Extraction of Official Documents

I have lost all my official Turkish documents as a result of the earthquake.

I have lost all my official Syrian documents as a result of the earthquake.

My travel permit expired after the earthquake... How do I register my new address?

My brother and his family died under the rubble. How can death certificates be issued?

2- The healthcare and medical treatment for earthquake victims

1- Are the individuals injured due to the earthquake who hold tourist residence permit entitled to receive free medical treatment?

2- Are individuals injured due to the earthquake and holding Temporary Protection Cards (Kimlik) entitled to receive specialized medical treatment for free?

3- Is a Syrian individual who has lost a limb due to the earthquake entitled to receive a prosthetic limb free of charge?

4- Are Syrian residents in Syria who were injured in the earthquake entitled to receive treatment in Turkish hospitals?

5- Are the Syrians who do not possess Temporary Protection Cards (Kimlik) and have been injured due to the earthquake entitled to free medical treatment?

3- Compensation for material or physical damages resulting from the earthquake

1- I am a Syrian with Turkish citizenship. The earthquake destroyed a property I own and is covered by earthquake insurance. Will I receive financial compensation?

2- Does receiving financial compensation from Turkish earthquake insurance for my destroyed property deprive me of the opportunity to obtain alternative property from those promised by the government for those who have lost their homes in the earthquake?

3- I am Syrian, owning property based on my European citizenship (prior to the prohibition of Syrians holding European nationalities from owning property in Turkey, according to the decision issued on November 16, 2021). My house was destroyed. Am I eligible for compensation, and Am I entitled to receive an alternative property from the ones the government will build for the affected individuals?

4- My family was lost under the rubble of my deceased father's house due to the earthquake. Am I entitled to request compensation for this damage?

5- I am a Syrian holding Turkish nationality, and I own a property built before 2000 and I pay for earthquake insurance. Am I entitled to compensation?

6- I am a resident of Turkey and not a citizen (I do not hold its nationality), and I own a car that was destroyed under the rubble of the building parked next to it. Can I receive compensation for it?

7- I am a Syrian non-Turkish citizen and own a property registered under a company I established in Turkey. The property was destroyed due to the earthquake. Am I entitled to claim compensation?

8- What documents are required to claim compensation for a car destroyed in the earthquake?

9- I lost a bag containing a sum of money and gold jewelry under the rubble of my house. Is there any way to recover them?

4- Regarding filing an objection or complaint related to houses

1- Does the house's resident have the right to object to earthquake damage assessment?

2- Does the owner of the damaged house have the right to demand the "10,000" TL compensation from the tenant?

3- Does the house owner have the right to demand immediate eviction from the tenant?

4- How does a work permit holder benefit from social security?

5- How can individuals with a Red Crescent Card suspended due to a change in residence location "due to the earthquake" reactivate it?

6- What are the cases in which the house owner is entitled to immediate eviction of the tenant?

The house owner, whose property I reside in, has requested that I evict the house after only two months of my stay, despite having previously obligated me to sign an eviction agreement upon signing the contract. If the tenant has promised to evict the house on a specific date, they are obligated to do so on that date. If the tenant fails to evict the house, the owner has the right to request his eviction. In this case, the eviction pledge should be in writing, and the date of vacating the house should be specified in the pledge. It's important to note that the eviction pledge should not fall within the first year of the lease agreement. The house owner, whose house I reside in, has requested that I evict the house because his relative will be moving in. Is he entitled to ask me to leave? The house owner has the right to request the tenant to evict the house if needed, such as when there is a need to use the property as a residence for themselves, their spouse, or their children. The owner of the house has requested me to evict the house with the intention of demolishing it and rebuilding it. The house owner has the right to request the tenant to evict the property for the purpose of reconstruction or renovation, and the tenant cannot stay in the house during the repairs. The owner of the house I reside in has requested me to evict the property due to my delayed payment of the rent. The house owner has the right to request the tenant to evict the property if the tenant is late paying the rent twice a year. In such cases, the house owner must notify the tenant of the unpaid rent within the specified time. The owner of my house asked me to evict the house, and I do not want to evict, knowing that my wife has a house in her name. The house owner has the right to request the eviction of the property if the tenant or their spouse owns another house within the municipal boundaries of the same city. In such a case, the house owner can file an eviction lawsuit without the need to prove the need for residency and without waiting for the end of the lease agreement.

5- Regarding the children who have lost their parents

Where does the child who survives the earthquake get transferred to once found?

What is the role of the hospital in caring for a child who has survived an earthquake?

How does the government deal with a child who died due to an earthquake?

What is the fate of the child after receiving healthcare from the hospital?

How can relatives search for a child if the child's family is in Turkey?

How can relatives search for a child if the child's family is outside Turkey?

Who is responsible for child protection during the search process?

Do Syrians have the right to care for a child who is an earthquake survivor and has lost their parents?

What conditions must be met by a Syrian woman or family to obtain the right to custody of a child who is a survivor of the earthquake and has lost their parents?

What are the procedures for caregiving for Syrians, naturalized citizens, and Turks?

Does the child's name get transferred to the name of the caregiving entity?

What are the requirements for adoption for naturalized and Turkish citizens?

What are the adoption procedures for naturalized and Turkish citizens?

Who is responsible for the child's expenses during care or adoption?

6- Cases of Property Eviction According to Turkish Law:

The house owner, whose property I reside in, has requested that I evict the house after only two months of my stay, despite having previously obligated me to sign an eviction agreement upon signing the contract.

The owner of the house where I live asked me to evict the house because his mother will be moving in. Is he entitled to ask me to leave?

The owner of the house has requested me to evict the house with the intention of demolishing it and rebuilding it.

The owner of the house I reside in has requested me to evict the property due to my delayed payment of the rent.

The owner of the house in whose house I reside has requested that I evict the house. And I do not want to evict, knowing that my wife has a house in her name.

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